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The requirement to more objectively measure the effectiveness of coaching as a leadership development initiative has been well documented.
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Within this case study we explore the impact of the RoleFit Employee Exit Survey System (RoleFit ETS) at a leading financial service provider in Southern Africa (referred to as ‘the Client’).
This project required field workers to assist in driving survey completion rates at the client’s site, a role which I took on.
Since its inception, coaching has gradually been evolving into the mainstream discipline it has become today. While it’s more popular than ever, it has not been on a linear trajectory and has taken a while to enter the mainstream
One of the most significant tools in the field being a 360˚ review which has proved its value to organisations time and time again.