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This case study synthesises these insights into clear themes highlighting the systemic push factors driving employees away, the pull factors attracting them to other opportunities, leadership behaviours that influence retention, and the strategic levers organisations can pull to reduce regrettable loss. This enables HR and leadership teams to identify risk areas earlier, strengthen the employee experience, and align organisational practices with the expectations of the modern workforce.
Within this case study we explore the impact of the RoleFit Employee Exit Survey System (RoleFit ETS) at a leading financial service provider in Southern Africa (referred to as ‘the Client’).
We are discussing everything exit surveys, from the psychological theory which underpins the tool, to an outline of the key tenants of a successful exit survey.