This case study synthesises these insights into clear themes highlighting the systemic push factors driving employees away, the pull factors attracting them to other opportunities, leadership behaviours that influence retention, and the strategic levers organisations can pull to reduce regrettable loss. This enables HR and leadership teams to identify risk areas earlier, strengthen the employee experience, and align organisational practices with the expectations of the modern workforce.
24 February, 2026
A structured teacher survey that combined teachers’ ratings of their own performance with student feedback. School principals used the survey findings as a diagnostic input, integrating the data with their contextual understanding of teachers, learners, and curriculum demands
22 September, 2025
The requirement to more objectively
measure the effectiveness of coaching
as a leadership development initiative
has been well documented.
Within this case study we explore the impact of the RoleFit Employee Exit Survey System (RoleFit ETS) at a leading financial service provider in Southern Africa (referred to as ‘the Client’).
15 August, 2023
This project required field workers to assist in driving survey completion rates at the client’s site, a role which I took on.
